We service most touch screen monitors from 5" to 20"
Our technicians have done the research in obtaining original and or compatible touch screens for most applications
They have perfected the replacement methods to get the job done right the first time
We do what other repair shops say can't be done
Numerous touch screen membranes are kept in stock for quick turnaround
Full system 48-hour bench testing is done to assure the unit is working properly
Additional Services Also Available:
Hard drive ghosting
All neccesary drivers to get your unit back to OEM specifications
We will even load your program if you want us to!
Chances are we have a replacement touch screen in stock!
Common Touch Screens Monitor Failures Include:
Worn or scratched membrane
Common Touch Screen Monitor Repairs Include:
Install new membrane
Install new drivers
Adjustment and calibration
No Evaluation Fee:
We do a full system evaluation on the unit when it comes in. Most of the time there is no charge for this service. The only time we charge is if the unit is a one of a kind custom made or not recognized off brand model that will take additional research by our lab technicians.
We meet and sometimes exceed most manufacturers' new product warranties. A full 1-year warranty is standard from us!
We are proud to say that we have a less than a 1% failure rate with our repairs!
We evaluate and replace all high failure rate components
Thoroughly clean entire unit
48 hour burn in testing
45 years experience
Our database has over 10 fields of information specific to your equipment that we track for you. Each repair has its own tracking number assigned to it that gives us the tools we need to make the right decision for you on your repair.
As-New Remanufactured Program:
This program is available on many different manufacturers operator terminals. We have units that have been remanufactured to as-new condition for a quick exchange and same day shipment.
We have done the research on sourcing replacement components to support this equipment to the component level.
Average time for repair is less than 2 weeks
Expedited repairs are completed in 1 to 3 days
Emergency repairs are completed the same day whenever possible
We offer our customers free telephone technical support on purchasing and troubleshooting whenever possible.
Research & Development
Colleges / Universities
Power Generating Plants
Contact Us Now:
Online Contact Form
Any way you choose, we'd love to hear from you!
Our Customers get FREE telephone technical support. In many instances, we can avoid a problem or fix a problem - over the phone - FOR FREE!
Take advantage of our Telephone Technical Support services. Industrial Monitor Repairs, LLC provides telephone technical support for customers both before or after we repair your industrial display equipment. No matter what type of problem you're experiencing, we've seen it before!
The Industrial Monitor Repairs division of Rochester Industrial Services, Inc., has a robust and successful, forty-five-year history of repairing, servicing, and maintaining of ALL MAKES and MODELS of industrial electronic display equipment. We excel at fixing equipment that is out of warranty, no longer supported by the OEM, or otherwise abandonded. Rochester industrial is a component-level repair facility. We routinely repair equipment that others say can't be fixed. IF YOU CAN'T FIND THE REPLACEMENT BOARD YOU NEED, WE WILL FIX YOURS!